Applicant Requesting a Refund on the Basis of the Prague Integrated Transport (PID) Tariff Schedule

Legal basis for the processing of your personal data:

Your personal data is needed in order for the Prague Public Transit Company (DPP) to process it in relation to its legal obligations arising out of the contract with the company to which you are a contracting party (a contract concluded in accordance with the following: General Business Terms and Conditions of the Prague Public Transit Company (DPP), Contractual Transport Conditions of Prague Integrated Transport (PID)). This is a contract entered into in accordance with the legal obligations imposed on the company though the provisions of the following laws and regulation: Decree No. 175/2000 Coll., on the transport regulations for public rail and road passenger transport; Act No. 370/2017 Coll., on Payment Systems; Act No. 235/2004 Coll., on value-added tax; and, Act No. 280/2009 Coll., the Tax Code Act, etc.).

The legal basis for the processing in this case is:

  • keyword (title): contract,
  • keyword (title): law.

Personal Data Processed

First and last name, date of birth, bank account number (only in expecting a refund of the fare to the account).

Your personal data is being processed in order to do the following:

Recipients or categories of recipients of Personal Data

To the extent it is necessary for the company to do so, your \personal data may be passed on to third parties (recipients) - in the case of electronic fares, this would be the company Operátora ICT, a.s., which manages the website. Otherwise, your personal data may only be transferred to state administrative bodies on the basis of a legal obligation.

For how long will the company be storing my personal data and what is the criteria being used to determine this period?

Your personal data is generally processed for the time period necessary to fulfill the purpose of the processing. The Prague Public Transit Company (DPP) will delete personal data as soon as the purpose for which the personal data was processed ceases to exist.

The company determines the period of time during which it is necessary to continue to process your personal data on the basis of the following criteria:

  • During the period of the contract: We process your personal data for the period of our mutual contractual relationship (i.e. for the period during which you are making use of the transport or other services of the Prague Public Transit Company (DPP).
  • Upon termination of the contract: Upon termination of the contract, we retain your personal data until the expiration of the period of time during which you, or the company, can assert claims against the other party on the basis of the terminated contract; or, as otherwise required under the law.
  • Litigation and other proceedings: Should the processing of your personal data be relevant to any proceedings in which the Prague Public Transit Company (DPP) is a party (or intervener), the company will retain your personal data for the entire duration of such proceedings and for the period of time during which there can be any related subsequent and ancillary proceedings.

We store your personal data for a period of 10 years from the end of the tax period in which the related contractual performance took place, on the basis of the provisions of Article 148, Section 5 of Act No. 280/2009 Coll., the Tax Code Act. 

Processing method

Personal data is processed both manually and electronically. Personal data is not made available to anyone except the recipients noted above.